Terms & Conditions
Welcome to Melet.in.
These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms.
1. General
Melet.in is an online platform offering food and related products directly to customers.
By using this website, you confirm that:
* You are at least 18 years old
* The information provided by you is accurate
* You will use the website lawfully and responsibly
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
2. Products & Availability
All products displayed on the website are subject to availability.
We reserve the right to:
* Modify product prices
* Change packaging or product details
* Discontinue products without notice
* Limit purchase quantities
Product images are for representation purposes only and actual packaging may vary slightly.
3. Pricing & Payments
* All prices are listed in Indian Rupees (INR)
* Prices may change without prior notice
* Payments must be completed through approved payment methods available on the website
Melet.in shall not be responsible for payment failures due to banking or technical issues.
4. Order Confirmation
After placing an order, customers will receive an order confirmation through email, SMS, or WhatsApp.
Melet.in reserves the right to cancel or refuse any order due to:
* Product unavailability
* Incorrect pricing
* Suspected fraudulent activity
* Technical errors
5. Shipping & Delivery
We aim to dispatch orders within the estimated timeline mentioned on the website.
Delivery timelines may vary depending on:
* Customer location
* Courier partner operations
* Public holidays
* Weather or unforeseen circumstances
Melet.in shall not be held responsible for delays caused by third-party logistics providers.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Due to the perishable nature of food products:
* Opened or consumed products are non-returnable
* Complaints must be raised within 24 hours of delivery
Refund or replacement decisions shall be at the sole discretion of Melet.in after verification.
7. User Responsibilities
Users agree not to:
* Misuse the website
* Attempt unauthorized access
* Upload harmful or illegal content
* Use false identity or payment information
Any misuse may result in legal action or restriction of website access.
8. Intellectual Property
All website content including:
* Logos
* Images
* Product descriptions
* Text and graphics
are the intellectual property of Melet.in and may not be copied or reproduced without written permission.
9. Limitation of Liability
Melet.in shall not be liable for:
* Indirect or consequential losses
* Allergic reactions caused by ingredients
* Delays in delivery due to external factors
* Website downtime or technical issues
Customers are advised to read ingredient and storage instructions carefully before consumption.
10. Privacy Policy
Customer information is handled according to our Privacy Policy.
By using our website, you consent to the collection and use of information as described therein.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of competent courts in Maharashtra, India.
12. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Melet.in Customer Support
Mobile: +91 7263826538
Email: meletinfoods@gmail.com
Website: www.melet.in
By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.